Dedicated Merchant Assistance

Contact Customer Support

Have questions about compatibility, package tracking, installation hardware, or returns? Our customer service team is standing by to help.

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Telephone Assistance

Speak directly with our dedicated customer support representatives during business hours.

+1 (424) 250-4182 Mon – Fri: 9:00 AM – 6:00 PM EST

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Email Helpdesk

Send us your order details, tracking questions, or general product inquiries anytime.

support@spark-tek.co Average response time: < 24 hours

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Warranty & Returns

Submit an RMA return ticket under our 30-day money-back guarantee (less S&H).

support@spark-tek.co Include your order number in subject

Corporate Merchant Office

Entity: Straight Commerce Inc.
Headquarters: 100 Church Street, 8th Floor, New York, NY 10007, United States
Customer Service Phone: +1 (424) 250-4182
Official Website: https://ironcut.org

Order & Tracking Assistance

If your order has recently shipped, please allow up to 24–48 hours for courier tracking coordinates to synchronize with carrier databases. You can review our frequent questions on the Main FAQ Page.